• NotSteve_@lemmy.ca
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    8 minutes ago

    Wait other people carry their laptop with them when they’re on call? I just make sure to never be an hour away from my laptop lol (ideally only 15 minutes away but I won’t reschedule anything)

  • sigmaklimgrindset@sopuli.xyz
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    6 hours ago

    Everyone talking about the pain of being on call, I thought the comic was about how much IT guys love their backpacks…

    I don’t work in IT.

    • kryptonidas@lemmings.world
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      4 hours ago

      I’m a software engineer, I bring my backpack everywhere. I thought it was about lovin’ the backpack.

      The main difference, mine is green. It doesn’t always have my laptop in it though, I use it for groceries etc too.

    • whotookkarl@lemmy.world
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      6 hours ago

      To be fair my bag is rad. Also it felt kinda futuristic hot spotting my work laptop to my phone to connect to some servers halfway across the country while in my car in a parking lot, but that wears off pretty quickly after a couple times.

      • jubilationtcornpone@sh.itjust.works
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        5 hours ago

        Once everyone figures out your can fix things pretty much regardless of where you are, they start to form the expectation that you’re going to do that every single time.

      • Rai@lemmy.dbzer0.com
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        4 hours ago

        I remember hooking my HTC Dream up to my MacBook in like 2009 so I could have my friend as a floating head via Skype, so she could join me for a video game preorder party. It was the coolest thing ever. I wish I remembered what game!

    • hypnicjerk@lemmy.world
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      5 hours ago

      i thought it was just making fun of people who put their bags on public transit and has nothing to do with IT outside of a loose association with introverts

    • ExcessShiv@lemmy.dbzer0.com
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      6 hours ago

      How the hell is this related to a backpack? I have worked in IT and have had “on call” duty and this comic makes no fucking sense to me…

      • superkret@feddit.org
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        6 hours ago

        I’m on call right now. I can do whatever I want as long as I’m sober and able to log in within 15 minutes or be on site within an hour.
        So I live my life, but I always need to have my laptop, charger and headset with me. A padded backpack is a lot more practical for that than a traditional laptop bag.

        • ExcessShiv@lemmy.dbzer0.com
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          5 hours ago

          I usually did on call at night, other than that I fixed most by guiding over the phone to get them back running. I’ve only ever had to go in to fix something a handful of times, 9/10 times they’re the ones that fucked up a parameter and I was more or less just a passive listener on the phone while they discovered their mistake by describingto me what they did.

        • whotookkarl@lemmy.world
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          5 hours ago

          I’ve been using a crumpler dreadful embarrassment for over a decade, padded messenger style that I use for work or trips for a few days/weekend, it was a bit expensive but it’s been very durable if you prefer a single strap style.

  • Korhaka@sopuli.xyz
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    4 hours ago

    If they are not paying me I will not be sober.

    Oh you called me out of my work hours and without paying me to be on call, then I drunkenly deleted 7 customer databases because you insisted I have to log in right now? Sounds like your problem to explain that one.

  • Limonene@lemmy.world
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    6 hours ago

    Gods, I hated being on call. It was never part of our job description, but one day about a year after we were all hired, we were suddenly “on call” without any training for it.

    No extra pay or benefits. Work a 12 hour day from being on call? Better show up tomorrow, same time.

    What’s are the duties? Never explained. You must have a phone, and snooze the alarm within 1 minute, that’s all we knew. Can you drink? Can you go to the grocery store? Can you be 45 minutes away from an Internet connection? We were never told.

    I got in trouble multiple times for not having reception inside the building. I asked for a company phone, and was denied.

    How do you fix an issue? We had no idea how the IBM cloud infrastructure worked, so just struggle and hammer the snooze. I only ever fixed issues through my existing Linux knowledge, but all my coworkers only had Windows experience. Towards the end of that job, you could fix most calls by typing killall minerd (the cloud was super hacked).

    • CarbonatedPastaSauce@lemmy.world
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      5 hours ago

      After 3 decades in IT let me share some wisdom.

      What you describe is not ok, and it’s just letting the company walk all over you because it sounds like nobody had the experience to push back. There should be a senior guy somewhere in that team going “yo this is bullshit, we’re not doing this” and making the company define the criteria so you can say yes or no. Otherwise you just don’t comply, and everyone on the team has to be onboard with that. Gotta have boundaries in this career or they will literally own you and all your free time, and if shit hits the fan, they will scapegoat you in a heartbeat.

      They need you more than you need them. Never forget that. There are lots, and lots, and lots of unfilled IT jobs out there.

    • CatZoomies@lemmy.world
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      6 hours ago

      If that’s in the US, that’s illegal. There are strict laws around on call availability. That company hopefully now has an on call policy, including availability, on-call standby pay, and on-call pay.

      I make my company pay for a work phone and when I’m off the clock, I shut it off and put it in a drawer. I never check on work outside my agreed hours. A younger, naive me would. But an informed older me isn’t a sucker and advocates for work reform while drawing clear boundaries between work and personal.

      Fuck your company for taking advantage of you. Glad you’re out, but hope the others there fought for fixing those policies or else they’ll just have major attrition.

    • tiramichu@lemm.ee
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      3 hours ago

      That sounds miserable :(

      In a previous position I was asked if I was willing to be on call, but it was optional. I accepted because the terms were good.

      If I was on call the requirements were clear - No alcohol, and a 10 minute response time 24/7.

      In return, I got a bump in my paycheck for weeks I was on call, no matter whether I was actually called or not. And any time that I did end up spending on support incidents I was eligible to take back out of normal hours at time and a half. So if I spent two hours on support in the middle of the night, I could take three hours off the next day.

      It was a respectful arrangement that made me feel positive about the company and management, and I wish all companies did it that way.

    • superkret@feddit.org
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      5 hours ago

      I love being on call. I get 2-3 calls per week on average, totalling about 30 minutes of work.
      I also get +1 day of paid vacation time and around 500€ additional pay for each week I’m on call.
      And I get the company car for unlimited private use, as long as I stay within 1h driving distance to the workplace.

  • superduperpirate@lemmy.world
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    7 hours ago

    A big reason why I’m glad that I’m no longer in IT is that I don’t have to be in an on-call rotation any longer.

    If the job offers to pay for your cell phone, it’s because they will expect you to answer at 2am.

  • hactar42@lemmy.world
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    5 hours ago

    A company I worked for had a policy that if your laptop got stolen from your car, you would be required to pay for the replacement. So this was basically me whenever I had to travel for that job.

  • CPMSP@midwest.social
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    5 hours ago

    Sales people too.

    Don’t need a soul, but can’t go anywhere without a pitch book and work box.

  • Infynis@midwest.social
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    6 hours ago

    I didn’t realize this was about being on-call at first, but it worked anyway, because I also don’t like people sitting next to me