• HiddenLayer5@lemmy.ml
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    10 months ago

    Just give me the option to mute the damn hold music so I can do other stuff while waiting for someone to answer.

        • AwkwardLookMonkeyPuppet@lemmy.world
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          10 months ago

          “We value your time. That’s why we’ve placed you on hold for twenty minutes after forcing you to navigate through an AI menu for 15 minutes. Please continue to hold and we’ll answer after your previous positive mood has vanished and you’re furious. Allow us to tell you about our worthless website 900 times while you wait.”

      • n3m37h@lemmy.dbzer0.com
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        10 months ago

        Or they stop the misic pause for 2 secs so you think someone has picked up then a shitty ass robot voice saying “thanks for holding but all of our agents are currently busy, please stay on the line” every 15 or 30 secs