• DrSteveBrule@mander.xyz
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    19 minutes ago

    There is a grocery chain in southeast US called Publix that will absolutely refund expired milk and other items. They have a weekly rotation of BOGO free items. If you return those items after they aren’t on sale anymore you will recieve a refund for each item. They’ve had this policy for decades aa far as I’m aware so it must not be abused too badly. They are also often twice as expensive as other grocery stores so maybe that justifies it.

  • Denjin@feddit.uk
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    15 hours ago

    I once had someone (during my thankfully short stint in retail) try and return a block of cheese that had gone mouldy before the use by date.

    The packet was open and half eaten and he admitted they hadn’t kept it in the fridge.

    And my manager over rode me and gave the refund!

    • thermal_shock@lemmy.world
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      14 minutes ago

      Used to be a site called behind the counter, something like that, was stories of a Wal Mart rep doing returns. They’d return anything, summer equipment people used and returned covered in sand, bikes because of flats, etc. with and without receipts they didn’t give a shit. His or her blog was amazing.

    • JennyLaFae@lemmy.blahaj.zone
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      9 hours ago

      Once I was refusing a return because the customer never paid for the item, I explained how the item wasn’t on the receipt because the cashier made an error in their favor and they never paid for it.

      My supervisor sent me to lunch and did the return to get the customer out of the store.