For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.

  • thermal_shock@lemmy.world
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    11 hours ago

    You usually get an email saying something is changing. Problem is, you’ve already paid and if it’s a material change, now you have to agree to continue using your property. Sometimes you don’t get a notice and it’s a “software update” that now pushes ads onto a product you bought and are now shit outta luck since you can’t return it. Samsung and Roku are bad for this.

    • HelixDab2@lemm.ee
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      2 hours ago

      Samsung and Roku are bad for this.

      You’re buying the hardware; they provide the software as a service. Oh, sure, no agreeing to a unilateral change of conditions on the software means that your hardware is rendered worthless, but still… And yeah, that’s pretty much the way that actually works.

      IP law can start getting pretty strange.