https://old.reddit.com/r/50501/comments/1jg6r8o/reddit_isnt_safe/mj6qhaw/?context=10000

Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.

I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

I think they signed up at 50501.chat.

It’s a shame that Lemmy is missing out on new users just due to signup issues.

  • golden_zealot@lemmy.ml
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    2 days ago

    There is a difference between someone keeping a gate, and someone not caring enough to learn how to open a latch on a gate.

    The user from the post could have asked if anyone knew why it wasn’t working, asked for help, tried a different instance, googled the reason why that might be occurring, tried a different browser, or any number of things, but instead they just hit the first speed bump and decided to get out of the car.

    For that user to have been gate kept, they would have had to have asked a lemmy user for help, to which the lemmy user refused to help them. This did not happen. The only person remotely gate keeping that user is themselves.

    • threelonmusketeers@sh.itjust.worksOP
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      1 day ago

      The user from the post could have asked if anyone knew why it wasn’t working, asked for help

      The user did do this. That’s what their comments are. The problem is that their comments were not seen by the appropriate people (the instance admins) before they got frustrated and gave up.

      • golden_zealot@lemmy.ml
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        1 day ago

        Hmmm, I don’t see them asking for help there myself.

        I see them making statements that they don’t know how it works and that they tried once or twice, but not asking for help explicitly, because I don’t think they wanted help as shown by how that conversation goes.

        When someone actually starts asking them some questions, unprompted, to try troubleshooting, the user comes back with:

        “I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

        So the moment someone offered them help they did not ask for, they turned it down immediately.