From a post here I realized Bitwarden (the password manager) is an US company. I also noticed when I login into bitwarden, I login into the bitwarden.com domain.

There now seems to be a bitwarden.eu domain too. Did anybody try to migrate their account from the .com (US) to .eu (EU) region?

Is the process really so weird? Do you really have to create a separate .eu account then migrate your passwords by exporting/importing from account to account manually? And then closing your .com account? This also suppsedly involves cancelling your subscription in the US region and rebuying it in the EU one.

I am aware I can use keepass or vaultwarden and self host rather than paying to the US, I just don’t trust the resiliency of my own homelab as I am abroad a lot and can’t afford for my passwords to be unavailable. So I’m doing this as a half measure

https://bitwarden.com/help/server-geographies/

EDIT: I created a .eu account with the same mail as my .com account, exported an encrypted json from my .com account where I have premium, imported into the new .eu account without a subscription, then wrote to support using https://bitwarden.com/contact/ (sent to billing department) to transfer my subscription. They replied very quickly with an automated e-mail to which I needed to respond “YES MIGRATE MY SUBSCRIPTION - [bunchofnumbers]” and they moved my subscription.

It took like 30 minutes from my initial e-mail to complete the whole process.

  • brewery@lemmy.world
    3·
    3 days ago

    Given that you can also export the vault in json, CSV and json (encrypted), it should not be too difficult to transfer to the new one. I have migrated from keepass to vaultwarden, then moved the vaultwarden between home servers without difficulty.

    I backup vaultwarden locally and to borgbase, and managed to get my vault backup after simulating a crash. However in reality, the few times I have had actual problems with a connection while away from home, I made do with the local copies available on my phone, tablet and/or laptop. You can’t create new passwords if your Server is down but you have access to the client copy of existing passwords since it last synced. I don’t keep my email password on there so in one rare case I just created a new password to logon to something urgently.