From a post here I realized Bitwarden (the password manager) is an US company. I also noticed when I login into bitwarden, I login into the bitwarden.com domain.

There now seems to be a bitwarden.eu domain too. Did anybody try to migrate their account from the .com (US) to .eu (EU) region?

Is the process really so weird? Do you really have to create a separate .eu account then migrate your passwords by exporting/importing from account to account manually? And then closing your .com account? This also suppsedly involves cancelling your subscription in the US region and rebuying it in the EU one.

I am aware I can use keepass or vaultwarden and self host rather than paying to the US, I just don’t trust the resiliency of my own homelab as I am abroad a lot and can’t afford for my passwords to be unavailable. So I’m doing this as a half measure

https://bitwarden.com/help/server-geographies/

EDIT: I created a .eu account with the same mail as my .com account, exported an encrypted json from my .com account where I have premium, imported into the new .eu account without a subscription, then wrote to support using https://bitwarden.com/contact/ (sent to billing department) to transfer my subscription. They replied very quickly with an automated e-mail to which I needed to respond “YES MIGRATE MY SUBSCRIPTION - [bunchofnumbers]” and they moved my subscription.

It took like 30 minutes from my initial e-mail to complete the whole process.

  • paulojf@lemmy.worldEnglish
    10·
    2 days ago

    I did this last Monday… very easy. You export your passwords, Create a new account on the .eu server, Import you passwords to the eu account, Contact support asking to move the license from .com account to .eu account, They reply with an automated response, You reply, They move it.

    Ta da!! (☞ﾟヮﾟ)☞

  • brewery@lemmy.world
    3·
    2 days ago

    Given that you can also export the vault in json, CSV and json (encrypted), it should not be too difficult to transfer to the new one. I have migrated from keepass to vaultwarden, then moved the vaultwarden between home servers without difficulty.

    I backup vaultwarden locally and to borgbase, and managed to get my vault backup after simulating a crash. However in reality, the few times I have had actual problems with a connection while away from home, I made do with the local copies available on my phone, tablet and/or laptop. You can’t create new passwords if your Server is down but you have access to the client copy of existing passwords since it last synced. I don’t keep my email password on there so in one rare case I just created a new password to logon to something urgently.

  • cecilkorik@lemmy.caEnglish
    10·
    3 days ago

    Your passwords aren’t unavailable at least with Keepass, I don’t know about Vaultwarden. There is a local encrypted copy of the database, it’s accessible completely offline. I sync mine through self-hosted Nextcloud, it doesn’t care if my server is up or on fire. Even if I lose everything remote permanently, I still have the local copy. I have it on my phone, I have it on my desktop, I have it on my laptop, I have it at a backup site at my brother’s house in a different part of the country, I can have it distributed across dozens of locations.

    • BenchpressMuyDebil@szmer.infoOP
      5·
      3 days ago

      True, I think I’ll just put the .kbdx keepass db file into my mailbox.org webdav mount for simplicity if I go with keepass. Though the Android Keepass DX app doesn’t play well with accessing kbdx over an Android documentprovider for webdav like davx5 or material files

  • tfm@europe.pub
    21·
    3 days ago

    Doesn’t matter where the data is located. They’ll always have access to the data. (Not decrypted but the same as they would in the US) Even if it’s in Europe. Best you can do is to switch to self hosted like vaultwarden or a non-US solution like 1password.