I mean this is pretty standard in all industries regardless of whether it’s a software flaw or a physical flaw in any other kind of product. What’s the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it’s a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn’t, especially if the environment for building it has to be recreated.
As far as I can tell, those aren’t from authorized resellers or even from Amazon itself which they might have some ability to stop selling them. These are just people who are using amazon marketplace to sell off old stock like any other product. D-link hasn’t sold them for a while. But I could be wrong, I just haven’t seen any evidence that they are selling them. If Bissel had a vacuum that had a faulty gear that would break after a few years of use and they stopped making them, that wouldn’t stop someone from buying them up from Walmart or other store warehouses that no longer sold them and listing them for sale on Amazon or Walmart or whatever marketplace. That’s very common.
This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
I’d also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.
Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.
This isn’t spare parts. This is asking for a new part to be designed and manufactured to replace an existing part. That takes time and money. Granted software doesn’t require mass production, but creating the initial version does take expertise and resources that may no longer exist in addition to the time and money.
I work for a manufacturer with part catalogues going back to 1921, and while the telegraph codes no longer work, you could absolutely still order up a given part, or request from us the engineering diagram for it to aid in fabricating a replacement. You can also request service manuals, wiring diagrams, etc. Don’t all half-decent manufacturers do this?
That’s assuming you’re looking for a replacement part. This is redesigning the product to work differently to fix a flaw. Like if you made a vacuum company use a different gear because the existing one was too fragile. That’s likely not something you can just swap out. First you need an engineer to decide what kind of gear and redesign everything around it to make the gear fit properly as well as creating a way for it to be easily installed by the end user or their repair service. You’re ultimately changing the functionality of the original product. Yes it’s flawed functionality, but there are tons of flawed products out there.
I mean this is pretty standard in all industries regardless of whether it’s a software flaw or a physical flaw in any other kind of product. What’s the likelihood of a vacuum manufacturer replacing a part in a 15 year old product that had a 1 year warrantee even if it’s a safety issue? Sure the delivery and installation is cheaper with software, but the engineering and development isn’t, especially if the environment for building it has to be recreated.
What you’re saying is perfectly reasonable, but also doesn’t apply here because they’re still selling this router new on the D-link Amazon store.
If you’re going to stop supporting a product, you should also stop selling it.
As far as I can tell, those aren’t from authorized resellers or even from Amazon itself which they might have some ability to stop selling them. These are just people who are using amazon marketplace to sell off old stock like any other product. D-link hasn’t sold them for a while. But I could be wrong, I just haven’t seen any evidence that they are selling them. If Bissel had a vacuum that had a faulty gear that would break after a few years of use and they stopped making them, that wouldn’t stop someone from buying them up from Walmart or other store warehouses that no longer sold them and listing them for sale on Amazon or Walmart or whatever marketplace. That’s very common.
This is why a number of countries have laws saying spare parts must be made available for a number of years past being sold. Well beyond what the warranty is.
How is this significantly different?
I’d also settle for releasing 3D models of out-of-production parts so they can be 3D-printed by enthusiasts.
Story time: in my second-gen Mazda Miata, I closed the centre console lid on a piece of cardstock by accident and it snapped the plastic piece that latches the lid shut. The part previously sold for ~$10 but they stopped producing it as a standalone part at some point and the only way to acquire it was to buy the $100 centre console lid assembly.
This isn’t spare parts. This is asking for a new part to be designed and manufactured to replace an existing part. That takes time and money. Granted software doesn’t require mass production, but creating the initial version does take expertise and resources that may no longer exist in addition to the time and money.
I work for a manufacturer with part catalogues going back to 1921, and while the telegraph codes no longer work, you could absolutely still order up a given part, or request from us the engineering diagram for it to aid in fabricating a replacement. You can also request service manuals, wiring diagrams, etc. Don’t all half-decent manufacturers do this?
That’s assuming you’re looking for a replacement part. This is redesigning the product to work differently to fix a flaw. Like if you made a vacuum company use a different gear because the existing one was too fragile. That’s likely not something you can just swap out. First you need an engineer to decide what kind of gear and redesign everything around it to make the gear fit properly as well as creating a way for it to be easily installed by the end user or their repair service. You’re ultimately changing the functionality of the original product. Yes it’s flawed functionality, but there are tons of flawed products out there.
Yes they do, but half decent manufacturers are extremely rare.
Now I wish you’d tell us what the company is so if I ever need anything in that industry, I’d know where to buy from.
No. That is phenomenally uncommon. To the point it’s almost unheard of.