• SplashJackson@lemmy.ca
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    8 hours ago

    I work for a manufacturer with part catalogues going back to 1921, and while the telegraph codes no longer work, you could absolutely still order up a given part, or request from us the engineering diagram for it to aid in fabricating a replacement. You can also request service manuals, wiring diagrams, etc. Don’t all half-decent manufacturers do this?

    • irotsoma@lemmy.world
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      2 minutes ago

      That’s assuming you’re looking for a replacement part. This is redesigning the product to work differently to fix a flaw. Like if you made a vacuum company use a different gear because the existing one was too fragile. That’s likely not something you can just swap out. First you need an engineer to decide what kind of gear and redesign everything around it to make the gear fit properly as well as creating a way for it to be easily installed by the end user or their repair service. You’re ultimately changing the functionality of the original product. Yes it’s flawed functionality, but there are tons of flawed products out there.

    • TheGrandNagus@lemmy.world
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      8 hours ago

      Don’t all half-decent manufacturers do this?

      No. That is phenomenally uncommon. To the point it’s almost unheard of.

    • boonhet@lemm.ee
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      5 hours ago

      Now I wish you’d tell us what the company is so if I ever need anything in that industry, I’d know where to buy from.