Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
Goddamn hope this story gets somebody at google’s attention. Off topic, even though it was mentioned in the article, what ended up happening to the dad’s account, was it reinstated? I can’t find an update
Maybe they’ll help him retrieve the data. Presumably the servers haven’t been used for something else yet. Then again maybe not. When you control how most people get their news who cares if one reporter gets mad?
But again why would Google care? They lobby like everyone else, and half the politicians don’t understand what cloud storage is. If no laws tell them they have to do something they won’t unless it benefits them.
Google cares whether people pay for and use their services. And if enough people view their products as unreliable beta software, they’re going to be less willing to use them. Especially if they have anything of importance on Google’s hardware.
Goddamn hope this story gets somebody at google’s attention. Off topic, even though it was mentioned in the article, what ended up happening to the dad’s account, was it reinstated? I can’t find an update
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Maybe they’ll help him retrieve the data. Presumably the servers haven’t been used for something else yet. Then again maybe not. When you control how most people get their news who cares if one reporter gets mad?
It isnt just one that is going to have an issue with this.
But again why would Google care? They lobby like everyone else, and half the politicians don’t understand what cloud storage is. If no laws tell them they have to do something they won’t unless it benefits them.
Google cares whether people pay for and use their services. And if enough people view their products as unreliable beta software, they’re going to be less willing to use them. Especially if they have anything of importance on Google’s hardware.
Google is so baked into so many companies that the bar for swapping is just too high.
It’s not more than a percent of their users either.
That percent probably nets them more profit than all the free accounts combined. What Google is doing is short sighted and it is going to hurt them.