Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
But again why would Google care? They lobby like everyone else, and half the politicians don’t understand what cloud storage is. If no laws tell them they have to do something they won’t unless it benefits them.
Google cares whether people pay for and use their services. And if enough people view their products as unreliable beta software, they’re going to be less willing to use them. Especially if they have anything of importance on Google’s hardware.
But again why would Google care? They lobby like everyone else, and half the politicians don’t understand what cloud storage is. If no laws tell them they have to do something they won’t unless it benefits them.
Google cares whether people pay for and use their services. And if enough people view their products as unreliable beta software, they’re going to be less willing to use them. Especially if they have anything of importance on Google’s hardware.
Google is so baked into so many companies that the bar for swapping is just too high.