Last night, I accidentally ordered a pair of pants while trying to get an estimate on shipping speed. Not only is the shipping going to take much longer than I’d hoped, I realized afterwards that I had the wrong size as well. No big deal, I thought, I’ll cancel the order.
Well, you can’t on their website. So I had to wait until this morning to call. I called them up as soon as they opened, hoping to get someone before the pants shipped out. And I did! Only, they still can’t cancel the order. They have to ship the pants across the country to me, and then I have to ship them back across the country to return them. The person I talked to even offered to print out the return label, and ship it with the pants!
Such a wasteful, broken system. I can only imagine it works the way it does to make people who have second thoughts on a purchase have to jump through additional hoops to cancel it.
So It’s morally superior for me to be the one driving to the shop, polluting, blocking streets, increasing traffic, taking up a parking spaces?
There’s 20 families on my block. If the 20 of us got together and agreed that only one of us should drive to the store every day, picking up everything that we collectively needed and distributing it to us, you’d be praising us for reducing our impact.