It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

  • @tal
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    -218 days ago

    If the way you want the market to work is “everyone does things the way I want” rather than “let everyone choose what they want”, the chance that the single route that is taken is not what you want is considerably greater.

    Choice is good.

    • @9bananas@lemmy.world
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      116 days ago

      you don’t have a choice when it comes to data collection:

      if it’s allowed literally every manufacturer WILL do it!

      see: the exact situation we’re currently in!!

      so, no, you don’t have a choice (other than buying an older model).

      this isn’t how “the market” does anything.

      there’s no downside to outlawing spyware in cars.

      and it hasn’t made anything cheaper, what the hell kind of cope is that??