DoD is dead last for tech support, equipment, communication, and function, say staff

Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

      • TheWoozy@lemmy.worldEnglish
        36·
        1 year ago

        They are there to document in excruciating detail how their budget is NOT being misspent, because we can’t abide waste and mismanagement!

          • 3ntranced@lemmy.worldEnglish
            3·
            1 year ago

            See, reading it over it seems to make sense, everything is double checked and reviewed by others to error proof, and all flows in a understandable direction.

            The problem is how vague what is involved in each of these steps and how the funding is distributed. Like how many people are we paying to operate each point? How many redundancies are caught up within the burocracy of it all and siphoning off to various slush funds?

            The only way to successfully operate this method they layout is if every single step performs their function, but at a ‘federal’ level that’s like asking a cow to lay an egg.

      • photonic_sorcerer@lemmy.dbzer0.comEnglish
        10·
        1 year ago

        Not even that, theres lots of DoD employees (non-managers) that get paid pretty well just to sit on their asses and do not much of anything all day. It’s the biggest social welfare program in the US.

    • HurlingDurling@lemm.eeEnglish
      25·
      1 year ago

      The problem is two fold, the first is that any change in process or procedure has to be approved by a committee that probably has nothing to do with IT at all; and the second is that the DoD is full of higher ranking officers that if you have a 3 day turn around for a repair – for example, they will threaten your very existence unless they are not done immediately.

      The only solution I can think off is that the IT has to be removed from the DoD, and assigned its own budget and director.

    • Astroturfed@lemmy.worldEnglish
      2·
      1 year ago

      Think about how many warlords we could bribe to protect American corporate interests in countries we aren’t supposed to be involved in instead of new functions IT. Those American friendly dictators aren’t going to arm and install themselves.

  • Kes@lemmy.blahaj.zoneEnglish
    24·
    1 year ago

    If there’s one place I’d expect to have trouble hiring, it’s the Pentagon’s IT team. They regularly deal with the most sensitive information about the US military, and need to have clearance to see all of it. That gives them an incredibly slim hiring pool, so it’s no surprise their IT team sucks

    • linearchaos@lemmy.worldEnglish
      14·
      1 year ago

      I did IT support for DOD as a contractor years ago. I wasn’t at the Pentagon, but from where I was, It’s primarily a funding problem, with a bit of corruption sitting in the purchasing side.

      I can fix a lot of s*** on the cheap, but when they continually buy hardware below minimum spec for software there’s only so much you can do.

      • Sanctus@lemmy.worldEnglish
        9·
        1 year ago

        Wait so its just like my job now? Buying refurbished shit that was just okay five years ago and wondering why the infrastructure has weird quirks all the time? Maybe my sanity is a little too whittled for that.

  • const_void@lemmy.mlEnglish
    81·
    1 year ago

    Can they not afford overhead lighting in their data center? That would be step one.

  • postmateDumbass@lemmy.worldEnglish
    6·
    1 year ago

    I’d like to help you, but forst tell me who played 3rd base for the losers of the 1968 world series game 4?

    And who won the heosman trophy in 1974?

    Can’t have the enemies breeching our electronic perimeter.

      • Dark Arc@social.packetloss.ggEnglish
        7·
        1 year ago

        You say that, but most of the time when somebody gets hacked it’s operator error and not a programming issue (i.e. the account was given to the person via social engineering not by the person defeating the authentication system).

        • trashgirlfriend@lemmy.worldEnglish
          3·
          1 year ago

          I’m sure the people at the pentagon are aware of it as an attack vector and I am also fairly sure their mitigation plan isn’t “just make it really shitty and slow lmao”

  • Destraight@lemm.eeEnglish
    112·
    1 year ago

    Well then Brandon vigliarolo, you should apply to help em out, or are you gonna keep making news articles?