I’m not sure if this is just me, but it drives me nuts when I see someone answer a question (for example in the questions section on an amazon product page) to just say that they don’t know or they give an unrelated answer.

For example:

Q: Do these headphones support bluetooth and wired connections?

A: I’m not sure, but my grandson loves these!

The same goes for posts which ask a question on other sites or reviews complaining about a product, despite it doing exactly as advertised. Idk, maybe I should have posted this on unpopular opinion.

  • MrsDoyle@sh.itjust.worksEnglish
    82·
    1 year ago

    Amazon gets these dumb answers because it emails buyers with the questions. So Joe Blow gets an email saying, “will this fit my XYZ?” and he answers, “I don’t know, but it works ok on my ABC”. It makes the Q&A section mostly useless.

    • whenever8186@lemmy.worldEnglish
      36·
      1 year ago

      Yep. It’s mind boggling that they still even do this.

      The other thing I hate about reviews is when they use the same review page for different SKUs of the same product. So for example you’ll be reading a review of what you think is a 2 litre plastic container because that’s what you clicked on. The review will say something like ‘it’s too big for the fridge’. Meanwhile the review was actually for the 5 litre version of the same product. So then you have to scroll through a million reviews to find the relevant ones, with no way to filter them.

      • Dion Starfire@lemmy.worldEnglish
        8·
        1 year ago

        At least with that example, the products are related. Amazon lets sellers replace listings with completely different items - new name, picture, and description. So you’ll find a scam 64GB USB drive that’s pretending to be 1TB with hundreds of positive reviews, but when you read those reviews, you realize they’re for the plastic fidget toy that shared the item number previously.

    • FiveMacs@lemmy.caEnglish
      16·
      1 year ago

      Hey I used to get those and answered almost exactly like that. I have not gotten a question after I got into a review argument about how I was being disrespectful yet I never really agreed to answer questions for Amazon’s customers…(I probably did but those tos terms are always bullshit)

      I’m sure Amazon blacklisted me from getting those questions because of my answers.

      Also…9/10 times the questions literally made slno sense, were beyond dumb, or could be answered by reading the actual product page.