… its a website run by the US Government. Why does it have such large downtimes in this day and age?

  • Vex_Detrause@lemmy.ca
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    1 year ago

    It’s like saying “This law ensures your application will be processed in 48hrs” then everyone rejoice and vote! But instead of adding more manpower to process they limit the application coming in. Sneaky.

    • ninjan@lemmy.mildgrim.com
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      1 year ago

      While I get your point I don’t really agree. This law/requirement on the tax agency predates digital tax forms and is the same if you send in on paper. It’s more about how they don’t want to make things more complicated by having different rules for different media. It’s still so much more simple to use the digital forms / system and very few people actually need these systems online during the night and even fewer companies. The benefit is simply far outweighed by the cost. Remember it would be tax payers that have to pay for the system being available 24/7 with everything that entails in increased support costs and infrastructure costs due to the higher SLA levels required from all parties involved.