I opened Spotify this morning to be greeted by a modal popup with a “sponsored recommendation”.

Why am I seeing ads if I’m already paying for the premium plan!? 😑

  • Bytestream@programming.devEnglish
    5·
    1 year ago

    I did the same, but it was because my card expired and instead of updating the details and having my premium plan continue as usual, they slyly took the opportunity and upgraded me to the duo plan which cost a few quid extra without my consent.

    Since I never asked for this and because cards expire all the time, I decided not to take this punishment/con and decided to take my money elsewhere. Tidal has been great outside of voice assistant compatibility

    • nickiam2@aussie.zoneEnglish
      4·
      1 year ago

      To Spotify’s credit, when I cancelled, I forgot and did it 2 days after it renewed and asked customer service for a refund. They did it no questions asked