The legality really depends on the jurisdiction. Where I live, it is 100% the business responsibility to ensure this doesn’t happen, and if it does, there are big fines for the business, the customer is not at fault.
Plenty of things the business could do to reduce this, such as making people park up after ordering (a very popular option where I live), increasing prices to reduce their demand, having a digital queue system, removing the drive-through altogether, etc.
The legality really depends on the jurisdiction. Where I live, it is 100% the business responsibility to ensure this doesn’t happen, and if it does, there are big fines for the business, the customer is not at fault.
Plenty of things the business could do to reduce this, such as making people park up after ordering (a very popular option where I live), increasing prices to reduce their demand, having a digital queue system, removing the drive-through altogether, etc.
Business passes small bribe to local politician
“No longer our problem”
Wishful thinking, but the fines are far greater than any business would be willing to pay as a bribe