• blarghly@lemmy.world
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    2 days ago

    That’s because there are 3 or 4 cars in the line between the order kiosk and the window who have already ordered before you walked in the door. When you walk in, you jump the line of cars before the order kiosk. But there aren’t separate queues for counter and drive thru in the kitchen. They just see a list of orders in the order in which they were received, and process orders more or less FIFO.

    If there are cars behind the order kiosk, you are almost certainly getting your order faster than if you had joined at the end of the line.