TBF it’s normal that dealers know less about particular models than customers. The internet exists. When you’re thinking of buying a car, you’re likely to do a lot of research about the particular make and model you like. You’re a specialist on that model, while the dealer is a generalist for the make.
They just work there. For you it’s likely the most important financial decision you’ll make that year.
I disagree. If you work at a dealership, you should know everything there is to know about the cars your dealership stocks. I’ll give leeway to trade-ins from other car makers, but if you work at a Chevy dealer and you can’t tell me about Chevys, you’re a bad salesman and you’re not going to make commissions.
TBF it’s normal that dealers know less about particular models than customers. The internet exists. When you’re thinking of buying a car, you’re likely to do a lot of research about the particular make and model you like. You’re a specialist on that model, while the dealer is a generalist for the make.
They just work there. For you it’s likely the most important financial decision you’ll make that year.
I disagree. If you work at a dealership, you should know everything there is to know about the cars your dealership stocks. I’ll give leeway to trade-ins from other car makers, but if you work at a Chevy dealer and you can’t tell me about Chevys, you’re a bad salesman and you’re not going to make commissions.