Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.
Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can’t get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can’t work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can’t access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy’s law seems inescapable 😓
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥
Edit: we might use this “opportunity” to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
This is actually great timing, i’d say. Just now most of the northern hemisphere is starting into summer. At least i deeply feel it on a personal level that summer is arriving. I take this as a gift from the universe that directs me towards touching grass, and going swimming. Enjoy your summer, you all! Connect with your local community, if you can.
thirty minutes later
Okay I touched grass and now I’m bored and itchy
Glad that at least someone sees a positive side of it, because I sure don’t… well at least it gives me a bunch of ideas how to avoid such situations in the future 🤷