I’m sorry to say we had over a day of downtime starting yesterday. I’m not sure what happened, but it seems to have happened the day after the maintenance from the provider.
This is the story so far:
The day before yesterday (the 24th) the server was offline for a few hours due to maintenance on the provider side. It was announced beforehand, but the exact date of the maintenance was not, so I assumed it was the maintenance.
Yesterday (the 25th) the server went offline again. Since it was still within the announced maintenance window, I assumed it was also part of that. After a while the server still didn’t come online, so I started worrying.
I called the provider yesterday, as it seems the server just disappeared. They put out a ticket to the service department, and all we could do was wait.
The server came back online today without warning, and a backup was restored. This means there is at least a little data lost from the last time it was online, but it’s at least a very recent backup. In any case more recent than my own backup.
We hope the problems are now gone, and the server is as stable as it was before the maintenance.
We are truly sorry for the inconvenience.
I almost had to go outside!
My god… Now I feel even more bad about it!