Pretty sure the video part was the entire reason for the reaction. Also, if I wanted to call to make a reservation I would have. I use the website when I’m in a loud place, on the toilet, or other location that isn’t appropriate for phone calls.
Plus a website lets me see what I chose instead of relying on the person on the other end getting it right, which has been pretty hit and miss for most things in my experience.
Pretty sure the video part was the entire reason for the reaction. Also, if I wanted to call to make a reservation I would have. I use the website when I’m in a loud place, on the toilet, or other location that isn’t appropriate for phone calls.
Plus a website lets me see what I chose instead of relying on the person on the other end getting it right, which has been pretty hit and miss for most things in my experience.