Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.
  • iAvicenna@lemmy.worldEnglish
    63·
    2 months ago

    about the racist part: it is a bit like saying women should cover their head it will protect from men staring at them. very slippery slope