My friend had one that he got from his Grandpa. The thing must have been 60 years old. We broke it by… um… misusing it. We walked into Sears and said “hey, this ratchet broke, and”, the dude cut us off, snatched it out of our hand, grabbed a new one off the wall, handed it to us, and said “have a great day!”. Craftsman was such a badass company before it was bought out by VCs. They kinda rode the reputation into the ground after moving manufacturing to China and got everything they were going to get out of it, so they’re slowly moving manufacturing back to the USA. The new USA stuff is good too, for middle of the line tools.
Didn’t know they brought some back to the US. Is SEARS even still a thing? I got a set from an ace hardware maybe 5-10 years ago n broke the ratchet, but I assumed there was nowhere to exchange it. There are no Sears stores near me.
My friend had one that he got from his Grandpa. The thing must have been 60 years old. We broke it by… um… misusing it. We walked into Sears and said “hey, this ratchet broke, and”, the dude cut us off, snatched it out of our hand, grabbed a new one off the wall, handed it to us, and said “have a great day!”. Craftsman was such a badass company before it was bought out by VCs. They kinda rode the reputation into the ground after moving manufacturing to China and got everything they were going to get out of it, so they’re slowly moving manufacturing back to the USA. The new USA stuff is good too, for middle of the line tools.
Didn’t know they brought some back to the US. Is SEARS even still a thing? I got a set from an ace hardware maybe 5-10 years ago n broke the ratchet, but I assumed there was nowhere to exchange it. There are no Sears stores near me.
Sears is no more, but Lowes will honor the warranty.
Good to know. Is the exchange as easy as back in the Sears days?
Idk, since I haven’t tried. My guess is that it’s not as easy as it used to be. Let us know how it goes if you do it!