It’s really maddening, isn’t it? I went in to Autozone the other day fully prepared to pay 3x the online price for a coil pack for the vehicle I was working on in order to have it now. Autozone claimed they had it in stock on their web site, at the location I went to.
They didn’t have it. Their only response was that they could order it – at their full retail price – and have it from the “hub” on their next shipment in three days.
Even with the Hyper Mega Priority Next Day Select Plus Ultra shipping option, it was $80 cheaper to get it from RockAuto and I had it the next day, which wasn’t ideal but still better than Autozone’s bullshit.
I didn’t expect the brick and mortar retail location to compete with online stores on price. I was absolutely willing to pay a ridiculous premium to have that part right then, when I needed it. But what I got was the worst of both worlds: The insulting price, but still no availability. This is because bean counting idiots have decided it’s cheaper to make their inventory “lean” and keep as little as possible of it in stock. And apparently they keep their staff lean, too, because no brain cells were available to notice that a ~$180 component in a box about a foot and a half long was no longer on the shelf even though the computer said it was.
And motherfuckers wonder why retail is dying. Um, yes, that would be because retailers ruined it.
It’s really maddening, isn’t it? I went in to Autozone the other day fully prepared to pay 3x the online price for a coil pack for the vehicle I was working on in order to have it now. Autozone claimed they had it in stock on their web site, at the location I went to.
They didn’t have it. Their only response was that they could order it – at their full retail price – and have it from the “hub” on their next shipment in three days.
Even with the Hyper Mega Priority Next Day Select Plus Ultra shipping option, it was $80 cheaper to get it from RockAuto and I had it the next day, which wasn’t ideal but still better than Autozone’s bullshit.
I didn’t expect the brick and mortar retail location to compete with online stores on price. I was absolutely willing to pay a ridiculous premium to have that part right then, when I needed it. But what I got was the worst of both worlds: The insulting price, but still no availability. This is because bean counting idiots have decided it’s cheaper to make their inventory “lean” and keep as little as possible of it in stock. And apparently they keep their staff lean, too, because no brain cells were available to notice that a ~$180 component in a box about a foot and a half long was no longer on the shelf even though the computer said it was.
And motherfuckers wonder why retail is dying. Um, yes, that would be because retailers ruined it.