Someone at a no-paper, no-phones call centre I worked at had their buddy film them taking a call then they posted it to YouTube, both of them got fired when someone in management apparently saw it online.
Which is totally understandable and justifiable, even if there was no sensitive info on this particular call. Zero tolerance is the reasonable stance, not trying to criticize the firing. Just sorta curious why anyone would bother to record and post it in the first place. Like, wtf were they even thinking?
Exactly this. It was a very boring job, pretty much just filling out a form for people who couldn’t /didn’t want to do it themselves online… not sure what about it was worth sharing to begin with, would have been terrible content lol
Someone at a no-paper, no-phones call centre I worked at had their buddy film them taking a call then they posted it to YouTube, both of them got fired when someone in management apparently saw it online.
Was the call noteworthy in someway? Like a prank or something? Or was management just worried about some breach of privacy?
If the call center handled sensitive info like banking info or credit cards etc the entire room would likely have compliance rules and zero tolerance.
Which is totally understandable and justifiable, even if there was no sensitive info on this particular call. Zero tolerance is the reasonable stance, not trying to criticize the firing. Just sorta curious why anyone would bother to record and post it in the first place. Like, wtf were they even thinking?
Exactly this. It was a very boring job, pretty much just filling out a form for people who couldn’t /didn’t want to do it themselves online… not sure what about it was worth sharing to begin with, would have been terrible content lol