• Fredselfish@lemmy.world
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    6 days ago

    Yeah but still should be illegal. I mean this AI is listening and gathering information about the customer while discussing private banking matters.

    • Flocklesscrow@lemm.ee
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      4 days ago

      100%

      And how long (as if it isn’t already) before the same systems transition to healthcare? AI wants to know all the salacious details, baby.

    • Jakeroxs@sh.itjust.works
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      6 days ago

      It really depends on how it’s being stored and used, like the other commenter mentioned, it’s standard practice in banking/Brokerage industry to record all calls for training/litigation/coaching.