- Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
- The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
- Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
Delta didn’t download the update, tho. Crowdstrike pushed it themselves.
yes, the incompetence was a management decision to allow an external vendor to bypass internal canary deployment processes.
If you own the network you can prevent anything you want.