In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.
It’s not fully speculation. You can go to every store and look at their TOS. In https://legal.ubi.com/StoreTermsofSale/en-INTL we see 1. Scope
Also note:
So I’ll do this for ubisoft but last I checked it was in Steam, EA, Gog, and Epic’s. Itch is the only one I hold out hope to be better but this is pretty boiler plate stuff.
This license is just that, a license.
So we now need to look at the EULA and Privacy Policy.
So the EULA of the store https://legal.ubi.com/eula/en-US Clause 1 backs of Clause 1 Scope of the Terms of Sale.
Clause 8
So Ubisoft reserves the right to terminate your account and thus the EULA agreement and thus your license.
For fun, lets do a bigger storefront because ubisoft is small.
Valve is smarter and calls this directly not a term of sale but a subscriber agreement. You are a subscriber to their service of steam and this is the agreement:
https://store.steampowered.com/subscriber_agreement/#2
Establishes that these are licenses, not purchases and that you have to have a steam account and running the steam client.
Valve reserves the right to cancel your subscription if they decide to cease providing such subscriptions to “similarly situated subscribers.” E.g. as long as they do it to everyone in your “situation” it’s legal. So Valve could very well delete inactive accounts legally without refunds. It’s in the EULA, you’ve agreed that as long as they do it without direct discrimination that it’s fine.
So again, you can go through every storefront and realize you have no ownership or right to a refund if they decide to shut down. Also don’t see this as “pro-corporation” I am not defending anyone here. I am pointing out that people have not understood the loss of ownership in the digital world we now live. I’ve been sitting here waiting for the day that people go “hey wait, they can just delete my account without anything I can do?”