jeffw@lemmy.world to Technology@lemmy.worldEnglish · 6 months agoGoogle’s Repair Policy Is Brokenwww.wired.comexternal-linkmessage-square13fedilinkarrow-up1178arrow-down13
arrow-up1175arrow-down1external-linkGoogle’s Repair Policy Is Brokenwww.wired.comjeffw@lemmy.world to Technology@lemmy.worldEnglish · 6 months agomessage-square13fedilink
minus-squareSnot Flickerman@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up12·edit-26 months agoTheir customer service first fucked me back in the Nexus 4 days. I was poor and didn’t have the money to buy a new phone for their RMA program and then wait for the money to be returned. I was told there was no way to send in the old phone first. I had to buy a new one and then send the old one in to get it replaced. I was never able to get a fixed Nexus 4.
Their customer service first fucked me back in the Nexus 4 days.
I was poor and didn’t have the money to buy a new phone for their RMA program and then wait for the money to be returned.
I was told there was no way to send in the old phone first. I had to buy a new one and then send the old one in to get it replaced.
I was never able to get a fixed Nexus 4.