For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
I like touchscreen controls for touchscreen functions. I have an Audi from 2019 when they were (I assume) trying for a best of both worlds approach using a touchless screen with console mounted controls including a weird touchpad and a control wheel. I might not want to drill through multiple menus to turn the ac up, but I do want to control my audio by tapping a screen rather than fiddling with console controls that require me to scroll through every available on screen widget with a scroll wheel.
My 2019 GLI has some of that; the radio controls are on the touchscreen, as well as some other functions for safety, drive mode, etc. but climate controls, cruise, lights, etc. are all manual. Thank God. Most of the touchscreen options related to the car are not available when driving…thank god again.
I test drove a Volt, and almost everything was on the touchscreen. Did not like. There is a comfortable medium. You’re right, no one wants to navigate through a bunch of menus when a knob does it so much easier, AND it’s so much safer.