What I recall being ridiculous was the wait on Centrelink applications. (It’s been a number of years since being off Centrelink so don’t haven’t paid attention recently)

Waiting 3 months was an option for me, but Christ, I can’t imagine how shit that must be who need immediate stability.

It is much faster now. The wait times are down, but the actual claim process has also been streamlined. They’ve been instructed to wave more stuff through to keep the system moving and perform less checks on information that is likely to be correct anyway. For example, where you might have needed to provide bank statements previously to prove your updated account figures were accurate, now they just take your word that the information you’ve provided is correct.