Alt account of poVoq@slrpnk.net here.
Our instance is currently down and I can’t get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can’t work around remotely.
I am still trying a few things, but I am not very optimistic that I can get access.
The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can’t access it physically during the next few weeks and my usual back up that could restart it is not available either.
As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy’s law seems inescapable 😓
I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥
Edit: we might use this “opportunity” to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.
Very very bad timing. I just moved to that server and now it is just gone. I have moved to another server. I guess I am glad that it happened now so I know how poorly Slrpnk.net is managed.
If you want a professionally managed instance, you are welcome to pay for a hosted one.
Which is exactly what I did 2 years ago. Turns out the uptime is about the same and the price is higher than 0. But on the upside, if there’s downtime I can (usually) immediately reboot the server.
The server got a little more accounts on there than I initially expected though. But I’m fine with that.
One issue in three years is poor management now? Wat
Anything less than perfection is unacceptable! 😤 /s
I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
Ok, and?
That doesn’t change the fact this is a one off issue and theyve never had that issue in three years.
This is a very big issue for a server no mater when it happens. A sever you can’t reset and you go on a trip ridiculous.
It usually can be reset, it’s entirely unexpected that a component that enables that functionality would randomly break. You’re essentially implying that any admin who self hosts cannot ever leave their house for any length of time without being irresponsible because they cannot ensure with 100% certainly that a computer component won’t fail while their gone, or a lightning storm won’t fry something, or a flood won’t harm the servers.
Like, dude, c’mon. We’re volunteers, and poVoq is running this stuff for free. We’re not an enterprise business with multiple staff on hand to swap out failed components 24/7 so that our ‘customers’ don’t lose millions of dollars.
If anything, this only proves the strength of decentralized media, as we’re able to swap to a functioning node and continue on our merry way while the other is being repaired. Like what an incredible and resilient system considering none of this is making anyone any money.
You are acting like this is a life or death situation. I think you may need to take a break from the internet.
You’re going to want to try “my little Internet” by Fisher-Price before using this adult Internet we’re on.
Out of 3 years of reliable service, this is the one time the server has been down for any length of time, and only due to the admin not being able to be physically present for a wildly unlikely and unexpected problem.
I signed up with them yesterday and then they go down for I don’t know how long. This is my only experience with them.
I know, I’m the one who approved your application.
You happened to sign up right before we’ve had our first particularly bad issue in 3 years. Unlucky, yes, but it’s a bit out of order (IMO) to say we’re a poorly managed instance based on that, especially seeing as you lost nothing besides the time it took to write your application. :\
Does Lemmy let you retroactively deny applications?
As a matter of fact it does, actually 😅
My loss of time is small true. I will just move on. But keep in mind new users may not be as knowledgeable as myself.
Knowledgeable? Lmao
Yeah, I know. Complete Murphy’s law situation.