the average person doesnt know how to mount a drive on windows or even what that is or why you would want to, they just need to be able to open a browser
I need to drag this file into my browser to upload it to the website I’m visiting for whatever reason. I’m an average user that has only ever really needed a browser. My OS came with Firefox, but when I try to drag the file onto my browser window like I’ve always done, nothing happens. Is my computer broken?
No, it’s installed as a snap/flatpak that doesn’t have the “privileges” to do that, and I will never know that since I’m an average user who only needs a browser.
Your second example is a newish problem and Ubuntu specific. I had never had a problem with drag-and-drop and I migrated from Ubuntu before the snap thing.
You will always find an example of something that works “better” in one OS than other. Linux is not trying to be a windows drop-in replacement, some thing are gonna behave differently. Linux have some problems for an average user but a lot is just different UX design and others, especially hardware compatibility is because companies don’t care for it to work on Linux so the OS is always playing catch up.
A lot of “beginner friendly” distros are Ubuntu based though, so while not strictly requiring you to use snaps, it might install Firefox as a flatpak though, which doesn’t have the privileges to do drag and drop when I last used a flatpak based browser.
You can correct me if I am wrong of course, as I truly don’t know if it is still a thing or if I just installed the flatpak. I didn’t understand the limitations back then.
I wouldn’t know if this is still a thing. You are right about the integration problem of snaps/flatpak, it is specifically bad on Ubuntu because Ubuntu goes out of their way to shove snaps on you and hide the fact. Case in point Firefox, if you want a non snap version you have to jump through a lot of hoops, or at least was like this when a last installed Ubuntu for my wife laptop, it was the 22.04 I think.
In any case that is Ubuntu specific, but a shame none of the least because like you said, Ubuntu and derivatives are the more popular beginner friendly distros. but if I recall correctly some derivatives do remove snap so you don’t have to deal with it and its problems.
Right, but we are talking about the average user. One who only needs a browser. They wouldn’t even think about flatpak/snap/appimage, and would probably look at you like you are insane if you said those in the same sentence as “Your browser is a flatpak/snap/appimage, so it doesn’t have the permissions it needs to allow drag and drop”.
clicking the browse button to select the file is a hell of a lot easier than opening the file manager, navigating your way through your files to find the one specific one, then make both windows small so you can select a file in one, and drag it over to the other.
And look, its also an example of how you turn nothing into a big, complicated, multistep imaginary issue.
We were talking about average users. It’s most definitely not an imaginary issue, unfortunately. I have seen it with my own eyes. It’s how they have always brought their stuff into the browser, therefore, it is what they’ve always done. Yes, there is a browse option, but that isn’t always going to be the most intuitive way.
When I was on help desk I often talked about meeting the client where they were at in their technical skill level. Sometimes their technical skill level was “Can you click the icon in the bottom left that looks like a window with four pains, and then click the settings icon it looks like a gear”. If mounting a file share was involved I just remoted in, none of the people that called could handle those instructions.
the average person doesnt know how to mount a drive on windows or even what that is or why you would want to, they just need to be able to open a browser
Very good point!
Example 2:
I need to drag this file into my browser to upload it to the website I’m visiting for whatever reason. I’m an average user that has only ever really needed a browser. My OS came with Firefox, but when I try to drag the file onto my browser window like I’ve always done, nothing happens. Is my computer broken?
No, it’s installed as a snap/flatpak that doesn’t have the “privileges” to do that, and I will never know that since I’m an average user who only needs a browser.
Your second example is a newish problem and Ubuntu specific. I had never had a problem with drag-and-drop and I migrated from Ubuntu before the snap thing.
You will always find an example of something that works “better” in one OS than other. Linux is not trying to be a windows drop-in replacement, some thing are gonna behave differently. Linux have some problems for an average user but a lot is just different UX design and others, especially hardware compatibility is because companies don’t care for it to work on Linux so the OS is always playing catch up.
A lot of “beginner friendly” distros are Ubuntu based though, so while not strictly requiring you to use snaps, it might install Firefox as a flatpak though, which doesn’t have the privileges to do drag and drop when I last used a flatpak based browser.
You can correct me if I am wrong of course, as I truly don’t know if it is still a thing or if I just installed the flatpak. I didn’t understand the limitations back then.
I wouldn’t know if this is still a thing. You are right about the integration problem of snaps/flatpak, it is specifically bad on Ubuntu because Ubuntu goes out of their way to shove snaps on you and hide the fact. Case in point Firefox, if you want a non snap version you have to jump through a lot of hoops, or at least was like this when a last installed Ubuntu for my wife laptop, it was the 22.04 I think.
In any case that is Ubuntu specific, but a shame none of the least because like you said, Ubuntu and derivatives are the more popular beginner friendly distros. but if I recall correctly some derivatives do remove snap so you don’t have to deal with it and its problems.
Flatseal helps with managing flatpak perms, but yeah it’s not at all intuitive
Right, but we are talking about the average user. One who only needs a browser. They wouldn’t even think about flatpak/snap/appimage, and would probably look at you like you are insane if you said those in the same sentence as “Your browser is a flatpak/snap/appimage, so it doesn’t have the permissions it needs to allow drag and drop”.
clicking the browse button to select the file is a hell of a lot easier than opening the file manager, navigating your way through your files to find the one specific one, then make both windows small so you can select a file in one, and drag it over to the other.
And look, its also an example of how you turn nothing into a big, complicated, multistep imaginary issue.
We were talking about average users. It’s most definitely not an imaginary issue, unfortunately. I have seen it with my own eyes. It’s how they have always brought their stuff into the browser, therefore, it is what they’ve always done. Yes, there is a browse option, but that isn’t always going to be the most intuitive way.
Such a high level idiot would fail regardless of the OS.
You cant make an idiot proof system, because humanity just produces better idiots.
When I was on help desk I often talked about meeting the client where they were at in their technical skill level. Sometimes their technical skill level was “Can you click the icon in the bottom left that looks like a window with four pains, and then click the settings icon it looks like a gear”. If mounting a file share was involved I just remoted in, none of the people that called could handle those instructions.