Amazon is experimenting with using artificial intelligence to sum up customer feedback about products on the site, with the potential to cut down on the time shoppers spend sifting through reviews before making a purchase.
  • TrashMeNot@lemmy.world
    5·
    1 year ago

    What I hate the most is when there’s a bunch of different versions or models of a product and all the reviews are combined in the same page. Having to always check which model of a product they are reviewing is annoying.

  • Sphere@reddthat.com
    3·
    1 year ago

    Google has been doing this for a long time now, nothing really new here. What’s disappointing is that they’re not using AI to crack down on fake reviews, including those generated by ChatGPT. There are reviews on Amazon that say (verbatim) “As an AI language model…” as the intro to the review, so clearly any effort to remove these is minimal.

  • fwgx@f.fwgx.uk
    2·
    1 year ago

    How about they show no reviews in foreign languages and instead show more reviews in my native language.